Clicksilver Connections has been set up to respond to the digital needs of those feeling isolated during the Coronavirus pandemic.
Business in the Community, working in partnership with companies Capital One, Pfizer and DAC Beachcroft, is offering free digital help for anyone who needs it.
If you have a tablet, laptop or phone and do not know how to use it, or you need help with a specific area of technology, business mentors are trained and ready to help you.
The Clicksilver Connections programme allows participants access to four weeks of one to one mentoring with a business professional who has volunteered their time to support. Each session takes place on a Wednesday afternoon between 12pm and 1pm.
The sessions are designed around the needs of the participant and will be flexible and adapted to the current climate. Helpful advice on many topics such as:
• Skype, Facetime, Facebook
• community support groups
• online shopping and payments
• useful websites
• computer settings
• getting online.
Participants can either self-refer or be referred by an organisation. Registration can take place in a few ways:
• Complete the referral form https://bitc.eu.qualtrics.com/jfe/form/SV_a4O7AP25uuHGmJ7 and provide a brief description of what help is required. A call with then be arranged within 48 hours to discuss further (open 24 hours)
• Email Clicksilver@bitc.org.uk (open 24 hours)
• Telephone 07725 638 007 or 07921 494 069 (Monday to Friday 9am to 5pm).
We’ve put together a recommended list of relevant digital guides and online resources from using online health services, staying in touch with friends and family to keeping safe online. All help you, your family and friends or patients during these challenging times.We’ve put together a recommended list of relevant digital guides and online resources from using online health services, staying in touch with friends and family to keeping safe online. All help you, your family and friends or patients during these challenging times. https://www.nottsnhsapp.nhs.uk/get-notts-connected/tools-resources-and-useful-information/
During the coronavirus pandemic we are trying to reduce the number of patients coming to the surgery. We are therefore reducing the frequency of routine reviews – if you are concerned about your chronic disease management or your medication please contact the surgery.
The NHS App is a simple and secure way to access a range of NHS services on a smartphone or tablet.
A lot of people don’t own a smartphone or tablet, so the NHS App online enables you to use all the features of the NHS App on a website. This means you can use it on a laptop or desktop computer.
With the NHS App online you can:
We have upgraded to the next phase of the Electronic Prescription Service (EPS) which will mean that almost all our prescriptions will be processed electronically from 12th March 2020.
Electronic prescriptions help save the NHS money.
You will receive your prescriptions in the same way as you do now.
To save yourself a visit to the practice to collect your prescription token please nominate your pharmacy when you pick up your medications.
The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
The risk to the general public is moderate.
Please visit https://www.nhs.uk/conditions/coronavirus-covid-19/ for general information
For patients concerned that they may have coronavirus or may have come into contact with someone who has, the NHS 111 online service has created coronavirus pages that tell patients what they should do based on their particular circumstances.
These can be accessed at: https://111.nhs.uk/service/covid-19
Further information is available on www.nhs.uk
Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands.
The risk of being in close contact with a person with coronavirus or contaminated surfaces is very low at the current time.
Testing of suspected coronavirus cases is carried out in line with strict regulations. This means that suspected cases are kept in isolation, away from public areas of the hospital and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.
Everyone is being reminded to follow Public Health England advice to:
• Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
• Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
• Avoid touching your eyes, nose and mouth with unwashed hands.
• Avoid close contact with people who are unwell.
You can find the latest information and advice from Public Health England https://www.gov.uk/guidance/wuhan-novel-coronavirus-information-for-the-public
And further information is available on www.nhs.uk
https://www.nottshelpyourself.org.uk/ is a website designed to help people find information about a whole range of organisations and services including:
The new, simple and secure way to access a range of NHS services on your smartphone or tablet.
Use the NHS App to:
For more information please click here
We would like to say a big thank you to the members in the Patient Participation Group who have assisted the practice with the on-going Friends and Family Test.
Their continued support and efforts are greatly appreciated by the whole practice.
The NHS Health Check is your chance to get your free midlife MOT. For adults in England aged 40-74 without a pre-existing condition, it checks your circulatory and vascular health and what your risk of getting a disabling vascular disease is. Click here for a guide to what happens at the check, when and how you get one, and how to lower your risk.
We value your comments and feedback on the service we offer at Middleton Lodge Practice. If you would like to leave a review on the service you have experienced at our surgery please do so at NHS.uk
Many thanks in advance for your support.
If you needed an organ transplant would you have one?
If so please help those in need of a transplant by opting to donate organs and tissue. Add your name to the NHS Organ Donor Register and one day you may be able to save lives.
We have recently installed a new text messaging system which as well as sending out reminders about your booked appointments allows patients to cancel their appointments by text reply. In order for us to provide you with this service we need your current mobile number and your consent to receive messages. Please update your details the next time you visit the surgery. Many thanks.
Last update 14th June 2017
Patients who are registered at Middleton Lodge Practice can now book an appointment to see a GP or nurse on weekday evenings (after 6.30pm) or on Saturday mornings.
Appointments will take place at Sherwood Medical Partnership, Clipstone or Abbey Medical Group, Blidworth.
Talk to the practice receptionist to find out more or book an appointment.
By March 2019 everyone in England will benefit from access to general practice appointments in the evenings and weekends at a time that is most convenient to them. This is part of a national drive to help improve access to general practice and get the best possible outcomes for patients.
Further information is available at www.england.nhs.uk/gpaccess
Last update 18th December 2017
People registered with our surgery can now book appointments and request repeat prescriptions at a time convenient to them, thanks to GP online services.
These services enable people to book GP appointments and request repeat prescriptions via their computer, smartphone or tablet at a time that suits them rather than calling or visiting the surgery.
This approach can save people a phone call or journey to the surgery, and allow them to do what they need to when the surgery is closed. Patients living with a long term health condition can also benefit by having a greater involvement in their healthcare as they can access test results and keep track of their treatment.
All patient information is kept securely.
This service works alongside traditional methods of accessing services, it does not replace them. By allowing people who want to make appointments and order prescriptions this way, it should become easier for others to get through on the phone to the surgery during busy periods.
If you want to register for GP online services you will need to fill out a form at the surgery and show two forms of ID one of which should have a photo (such as a UK passport or driving licence) and the other should have your address (such as a council tax bill). If you don’t have photo ID or anything with your address on it, it doesn’t mean you will not be able to use online services, our surgery staff may be able to help.
To register for GP online services, drop in and ask us, or to find out more visit the NHS Choices website at www.nhs.uk/GPonlineservices
Last update 4th April 2018
IF THE ANSWER IS YES, THERE ARE ALTERNATIVES!
Last update 11th April 2018
From 1 April 2015, and before the 31st March 2016, practices are required under the contract to allocate a named, accountable GP, who is responsible for overall care at the practice, to all patients (including children). Middleton Lodge has always operated a personal, named GP list and therefore if you are registered with the practice you will already have a named accountable GP. For those patients who express a preference as to which GP that is the practice will make every reasonable effort to accommodate the request
New patients joining the practice will be allocated a named GP at the point of registration.
If you would like to confirm who your named accountable GP is please ask the receptionist when you next visit the surgery.
Having a named GP does not prevent you seeing any other doctor in the practice. Your named GP may not always be available and, if your needs are urgent, you may need to discuss them with an alternative doctor.
The practice can confirm that all patients registered with the Middleton Lodge Practice have been allocated a named accountable GP